1. Age Verification
We strictly sell to persons aged 18 years and over. By placing an order, you confirm you are of legal age in your state or territory. We use a third-party verification system and may request additional ID.
2. Product Compliance
All products comply with Australian regulations, including nicotine-free e-liquids and TGA requirements for nicotine prescriptions (where applicable).
3. Ordering & Payment
All prices are in AUD. We accept major credit/debit cards and selected digital wallets. Orders are processed upon full payment clearance.
4. Shipping
We ship Australia-wide with discreet packaging. Shipping costs and times are calculated at checkout. We do not ship to PO boxes or locker parcels for age-verified delivery.
5. Returns & Refunds
Faulty items may be returned within 30 days of receipt for replacement or refund. Change-of-mind returns are not accepted due to hygiene reasons. Unopened, resalable items may be returned at our discretion.
6. Liability
Products are intended for adult smokers or vapers. Use at your own risk. We are not liable for misuse, allergic reactions, or any health-related claims.
7. Privacy
Your personal information is secure and used only for order processing and verification. We do not share data with third parties for marketing.
8. Policy Changes
We reserve the right to update this policy at any time. Current policy applies to all orders.